Mente Viva: Crossword Support
Write to us. Questions, bugs, refunds, anything: foundry.apps.global@gmail.com. One person reads that inbox, so please say which app you are writing about and what iPhone you are using.
About Mente Viva: Crossword
Mente Viva: Crossword is a crossword game in two styles, arrow words and classic, with no ads. The first grids of every style and level are free, and unlocking everything is a single payment. Your progress stays on this device, with no accounts and no sign-up.
Purchases
The app offers an optional purchase, paid once. Refunds are handled by Apple, not by us — we cannot issue one on your behalf. To ask for a refund, open reportaproblem.apple.com.
If you already paid on another device, use Restore Purchases — it is in the app's Settings and on the purchase screen.
Your data
What you create in the app stays on your device, and there are no accounts. The privacy policy explains the one thing that does leave it.
The app's Settings screen shows an anonymous identifier and a button to erase everything stored on the device. If you want us to delete a purchase record, send that identifier: without it we have no way to find which record is yours.