Mente Viva: Word Guess Support
Write to us. Questions, bugs, refunds, anything: foundry.apps.global@gmail.com. One person reads that inbox, so please say which app you are writing about and what iPhone you are using.
About Mente Viva: Word Guess
Mente Viva: Word Guess is a word game: guess a five-letter word in six tries, and see what it means at the end. Your progress stays on your device, with no accounts, no sign-up and no ads.
Purchases
The app offers an optional purchase, paid once. Refunds are handled by Apple, not by us — we cannot issue one on your behalf. To ask for a refund, open reportaproblem.apple.com.
If you already paid on another device, use Restore Purchases — it is in the app's Settings and on the purchase screen.
Your data
What you create in the app stays on your device, and there are no accounts. The privacy policy explains the one thing that does leave it.
The app's Settings screen shows an anonymous identifier and a button to erase everything stored on the device. If you want us to delete a purchase record, send that identifier: without it we have no way to find which record is yours.